Ken became owner of First Rate Insurance Plus, Inc. in 2000 when he purchased the Agency he had been working at since 1993. He was born and raised in Federal Way, WA. He graduated from Western Washington University. He and his wife Diane reside in Kirkland and have 2 wonderful children. In his spare time he enjoys playing basketball, coaching soccer, working in his shop and enjoying a good cigar.
Diane is a graduate of Western Washington University and the University of Washington. She was born and raised in West Seattle. Her and her husband Ken reside in Kirkland and have 2 wonderful children. In her spare time, Diane is involved with the PTSA, coaches Basketball, loves reading, traveling and spending time with friends and family.
Jack has been with First Rate Insurance since 2005. He was born in Oregon and raised throughout Oregon, Washington and Alaska. He is a graduate of Central Washington University. Jack and his wife Kristine enjoy exploring the Pacific Northwest, spending time with friends and keeping up with their two young children.
Customer Service Rep
Janie is a licensed insurance agent in North Carolina, Nevada, Arizona and Washington State. She assists the office as a Customer Service Representative as well as an Agent. She was born and raised in Port Angeles. She has 3 grown children and 4 grandchildren all residing in Washington. In her spare time her and her husband remodel homes. Janie loves to spend time with her grandkids and loves reading!
Customer Service Rep
Stefanie recently relocated from Yakima, WA where she was born and raised. Stefanie graduated from East Valley High School in 2011, and became a licensed insurance agent in 2015. Stefanie made the move from Yakima to be closer to the abundance of art and music Seattle has to offer. Stefanie does love making trips to her hometown on the weekends to spend time with her young niece and nephew, who she spoils at any chance she gets. She also loves spending time with her two role models, her older sisters. Outside of work and spending time with her family, Stefanie can be found at the closest music festival or show. Summer activities are definitely her preference, anything out in the sun by the water draws her near. Floating, boating or sightseeing are some of her favorites. And just for the record, she was raised as a Seahawks fan. *GO HAWKS*!
Sarah was born and raised in Bothell and graduated from Inglemoor High School “Go Viks”! Sarah is a newly licensed agent who recently hung up her retail hat of 10 years to join the world of insurance with the 1st Rate Insurance Team. Sarah can be found spending her free time exploring Washington, hanging out with family and friends, enjoying a good glass of red wine and baking up a storm.
Kris Arnason AINS®
Kris hails from Kirkland graduating from Juanita and the UW (Go Huskies!). She has spent her career in the insurance industry both on the company side, and as an agent. Kris loves meeting new people and in her spare time enjoys spending time with family and friends, travel, gardening, golf, and the Seahawks!
I have 17 years’ experience in the insurance industry. I worked for Safeco for 6+ years in the claims department. I was promoted into billing and policy services and then got advanced into teaching agents nationwide in the Automation department. After that I became a community agent for a few years before going back to the corporate world with PEMCO Insurance. At Pemco I was in the Agency side of things for 9 years. Now I am here at 1st Rate Insurance Plus where I plan to be seated for a long time, I am very excited to be part of the team. 2018 will be an exciting year for our Agency!
Quote Line: 425-821-1000
Terri is a licensed agent in Washington. Though originally from Arizona, she’s lived in five countries and has been in the Seattle area for the past few years. When she’s not working, she’s out playing with her two huskies and enjoying the change of seasons that Seattle has to offer, writing her next novel, or deciding which country she’ll visit next.
Quote Line: 425-433-8481
Direct Fax: 877-771-6142
Amy was born and raised in Maple Valley, Washington. She has been a licensed insurance agent since 2000. Amy, husband Chris and son Carter reside in Maple Valley. She enjoys participating with her son in Cub Scouts, traveling the United States, reading, painting and baking.
Quote Line: 253-838-0299
Direct Fax: 866-267-7095
Shannon has been in the insurance industry since 1990 as a property and casualty agent. She joined the First Rate Insurance Team in August 2014. Shannon resides in Federal Way with her husband and 2 pugs. Shannon enjoys running and entering 5K and 10K races and currently training for her first ½ marathon. Her and husband Zhaun are big Seattle Seahawk’s fans and tailgate at each home game. Shannon’s true passion is spending time with her two grown children and her family.
Quote Line: 253-271-1933
Chris has been with First Rate Insurance since 2015. He was born in California, but has lived in Washington most of his life and graduated from Sumner High School. He lives with his wife Janet, son Connor and two cats, Loki and Isis. When he is not working on his new house he is gaming.
Quote Line: 360-524-3425
Carrie was born and raised in Indiana and is a graduate of Indiana University. Most of her professional career was spent in public health. She got her insurance license and began working for First Rate Insurance in 2011. She is also the full-time care giver to her mother who has advanced Alzheimer’s. She lives near Black Diamond with her husband, mother, two teenage children, five dogs, ten rats, one cat, and one tortoise.